Deirdre Mercer has over 25 years of experience providing support and leadership in the mental health sector. Deirdre started her career in direct care and identifies as a caregiver first. She has served others in the roles of Job Developer, Vocational Specialist, Support Coordinator, Utilization Analyst, Senior Trainer and Self Determination Specialist and Chief Operating Officer. With this extensive history of support, she has learned a thousand lessons from her thousands of mistakes. Deirdre is passionate about sharing real stories that weave together the ebbs of sorrow and joy that come along with providing support to others. Today, Deirdre is the Director of Training for Community Living Services, a community based organization serving counties across the state of Michigan.